IMPORTANT SHIPPING POLICY

Please double check your shipping address before placing your order. We are not responsible for packages returned due to incorrect or incomplete addresses entered at checkout.

If a package is returned to us, the customer will be responsible for purchasing a new shipping label for reshipment.

Shipping policy

Processing Time

All orders are handmade and processed within 3-7 business days (excluding holidays). Processing times may be extended during high-volume drops, sales, or holidays.

Shipping Time

Shipping time is separate from processing time and is determined by the carrier at checkout. Once your order has shipped, you will receive a tracking number.

Adress Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost, Stolen, or Missing Packages

Once a package is marked as delivered, we are not responsible for lost or stolen packages. We recommend contacting the carrier or your local post office for assistance

Frequently asked questions

Yes! Each order is made fresh to ensure maximum quality. Because of this, scents may strengthen after a day or two as the product settles.

All sales are final. Due to the nature of our products, we don't accept returns or refunds.

Orders typically ship within 3-7 business days. If the order is large, it could take a bit longer.

Yes! You can find us on tiktok - @Crunchster5 and for satisfying ASMR videos - @crunchster2.0

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IMPORTANT SHIPPING POLICY

Shipping policy

Frequently asked questions